Agreement to These Terms
These Terms of Use describe the rules for using the Gatson AI website and any services we provide, including custom AI software, chatbots, workflow automations, dashboards, integrations, and internal AI tools.
By accessing our website or working with Gatson AI, you agree to these Terms. If you do not agree, please do not use the website or services.
Our Services
Gatson AI helps small businesses design, build, and improve AI-powered business systems. Services may include discovery, strategy, software development, chatbot setup, workflow automation, integrations, dashboards, support, and related consulting.
Specific deliverables, timelines, fees, and responsibilities may be described in a proposal, statement of work, invoice, or written agreement between you and Gatson AI.
Your Responsibilities
You are responsible for providing accurate information, timely feedback, and the permissions or access needed to complete your project. You are also responsible for reviewing outputs, decisions, messages, and automations before using them in your business.
You agree not to use our website or services for unlawful, harmful, abusive, deceptive, or unauthorized purposes.
AI Outputs and Business Decisions
AI systems can make mistakes, produce incomplete information, or behave unexpectedly. Gatson AI works to design useful and reliable systems, but AI outputs should be reviewed by your team, especially for customer communication, financial, legal, medical, employment, or other important business decisions.
You remain responsible for how your business uses any AI-generated content, recommendations, automation, or software workflow.
Payments and Project Work
Fees, payment schedules, renewal terms, and cancellation rules will be described in the applicable proposal, invoice, subscription, or written agreement. Unless stated otherwise, payments are due according to the terms shown on the invoice or agreement.
Late payments may delay project work, support, hosting, or access to ongoing services.
Intellectual Property
Gatson AI owns our website, branding, templates, internal tools, know-how, reusable code, methods, and pre-existing materials. You own the business information, content, and materials you provide to us.
Project-specific ownership and usage rights for custom software, automations, prompts, documentation, or deliverables may be defined in your written agreement. If no separate written agreement applies, Gatson AI grants you a limited right to use the delivered work for your internal business operations after payment is complete.
Third-Party Tools and Integrations
Our services may connect with third-party tools such as CRMs, email platforms, calendars, forms, analytics systems, AI model providers, cloud hosting, and other software. Your use of those services may be governed by their own terms and privacy policies.
Gatson AI is not responsible for outages, changes, pricing, data practices, or limitations of third-party services.
Confidentiality
We understand that business workflows, customer data, internal processes, and credentials can be sensitive. We will use reasonable care to protect confidential information you share with us and will use it only to provide or improve the agreed services.
You should not send passwords, API keys, or sensitive credentials through unsecured channels unless we specifically provide a secure method.
Disclaimers
The website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Gatson AI disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation.
We do not guarantee that any AI software, chatbot, automation, or integration will produce a specific business result, revenue outcome, lead volume, cost savings, or operational improvement.
Limitation of Liability
To the fullest extent permitted by law, Gatson AI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, business interruption, loss of data, or loss of goodwill.
Our total liability for any claim related to the website or services will be limited to the amount you paid to Gatson AI for the specific service giving rise to the claim during the three months before the claim.
Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date above. Your continued use of the website or services after changes are posted means you accept the updated Terms.
Contact Us
If you have questions about these Terms, please contact us through our contact page.